Shipping policy

Shipping Policy
Last updated: July 2026

Delivery Area
We currently ship to addresses within the United Kingdom.

Processing Time
Orders are processed within 1–2 business days of purchase.

Delivery Time
Standard delivery typically takes 4 days from dispatch. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Costs
Shipping costs are calculated at checkout and depend on your order value and delivery method selected.

Delays
While we aim to meet estimated delivery times, occasional delays may occur due to courier disruptions or high demand periods. We will notify you of any significant delay affecting your order.

Lost or Missing Parcels
If your order hasn't arrived within the expected timeframe, please contact us with your order number so we can investigate with our courier.

Contact Us
For any shipping questions, please reach out via our Contact page.

install in 30 seconds

find your socket

Standard E27 Light socket .

screw it in

Simply screw the fan light into the socket.

enjoy instant confort

Powerful Airflow and bright light in second .

Check out our FAQ

Everything you need to know about installation, noise, and returns — before you order.

Will this work with my ceiling socket?

LumiAir™ fits any standard E27 light socket — the most common type in UK homes. An E14 adapter is available separately if your fixture uses a smaller socket.

How loud is it?

Around 35dB on its lowest setting — comparable to a quiet whisper. It's specifically designed not to disrupt sleep, unlike most standing or box fans.

How long does installation take?

About 5 minutes. No tools, no electrician, no wiring — just unscrew your current bulb and screw this in.

What if I move out or move house?

Simply unscrew it and put your original bulb back. No permanent changes to your ceiling or wiring.

What's your return policy?

30 days to change your mind, full refund if you're not satisfied.

How much weight does the socket need to support?

À compléter avec le poids réel du produit fourni par ton fournisseur — important à vérifier, certaines douilles anciennes/fragiles ont une limite de charge.

Does it come with a warranty?

À compléter selon ta politique réelle — précise la durée de garantie que tu offres, ex: "12-month warranty against manufacturing defects."

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