Privacy Policy

Privacy Policy
Last updated: July 2026

This Privacy Policy describes how LumiAir London, operated by JOYFULGIRLS LTD (20 Wenlock Road, London N1 7GU, United Kingdom), collects, uses, and protects your personal information when you visit or make a purchase from our store, in compliance with UK GDPR and the Data Protection Act 2018.

Information We Collect

  • Contact details (name, email, address, phone number)
  • Order and payment information
  • Device and browsing information (via cookies and analytics tools)

How We Use Your Information

  • To process and fulfil your orders
  • To communicate with you about your order or customer service requests
  • To send marketing communications, where you have opted in
  • To improve our website and customer experience

Sharing Your Information
We share your information only with trusted third parties necessary to operate our store, such as payment processors, shipping carriers, and marketing platforms. We do not sell your personal data.

Your Rights
Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent to marketing at any time. To exercise these rights, contact us via our Contact page.

Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Cookies
Our store uses cookies to improve your browsing experience. You can control cookie preferences through your browser settings.

Contact Us
For any questions about this Privacy Policy or your personal data, please contact us via our Contact page.